![]() ![]() At least that’s what one of my Aol counterparts told Gizmodo. My email 14 years ago when I made my current AIM screen name? Yeah, I’ve always been a dork.Īpparently the issue is being worked on. The rest of us, well, the rest of us are shut out in the dark since we never updated our AIM profiles with current email addresses. Those that still have access to the email linked to their account should be able to reset their password without issue. Several hours after the problem arose, users are still having issues logging in. Inside job? It’s hard to say but it’s also hard to dismiss the idea.Īol insists that they are not killing the 15-year-old chatting institution. This mass password reset suspiciously happens just a week and a half after Aol laid off 40 AIM staffers reportedly, leaving behind just a minimal support staff. A quick Twitter search shows the problem is widespread and not just limited to AIM.com or Aol’s AIM client users of third-party chat programs like iChat, Pidgin, and Adium cannot log into the service as well. I watched Joel Johnson slowly degrade into a pile of rage as he navigated Aol’s support staff in vain to get his AIM account back. ![]() ![]() The problem started popping up mid-afternoon. Do you remember where you were 12 years ago? Worse yet, Aol support was reportedly somewhat clueless as well, asking users to verify accounts using the email originally used to set up AIM. Just days after major Aol layoffs effectively gutted the AIM division, many users are unable to log into the service because their passwords were apparently reset. But today its users are saying OMG for a different reason entirely. ![]()
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